Personalized ornament made from premium ceramic to celebrate every milestone. All ornaments are designed, printed, and shipped from our in-house studio. All ornaments are packaged individually in a gift box, ready for gift giving!
ORNAMENT DESCRIPTION
Material: Premium Ceramic Ornament
Dimension: 3 inches
FAQ
Q: How long is the processing time?
A: Processing time is 1-2 business days.
Q: How long is the shipping time?
Domestic Shipping: 3-5 business days within the US with FIRST CLASS MAIL. 1-2 business days within the US with PRIORITY MAIL. This time frame varies during the holiday season.
International Shipping : 5-7 business days with international shipping. This time frame varies during the holiday season. Or if the package is held up by custom.
Q: Can this item be returned/exchanged?
A: The item cannot be returned or exchanged, because it is a personalized item. We ONLY offer a replacement if the item comes defective or if there is an error from our end.
Q: What happens if the package is returned back to the seller due to an incorrect address/ insufficient address?
A: There will be a $5 shipping fee to re-ship the package.
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.